Admissions Receptionist - Part-time

Madison, NJ


Drew University is seeking an Admissions Receptionist in the Department of College Admissions. This is a 12-month, part-time position reporting to the Director of University Events.  The Admissions Receptionist will serve as the primary customer service contact for Drew University and the Admissions office, performing an array of duties such as greeting visitors, answering the main Admissions phone line, and admissions office coordination such as database records entry, mailings, event and tour assistance, office inventory management, and more. A flexible, organized individual with strong customer service experience and the ability to creatively solve problems will be successful in this position.

Key Responsibilities:

  • Oversee daily management of Admissions welcome desk including routing calls to appropriate campus partners, handling internal and external mailings, organizing prospective student files, and Slate database management.

  • Provide information and assistance while exuding a warm, welcoming, positive presence for all visitors.

  • Assist with management of Admissions student workers.

  • Assist with campus tour program including checking in visitors and organizing tour materials.

  • Manage tracking of all office inventory and ordering supplies as needed.

  • Perform other duties as assigned by the Director of University Events or her designate.

Required Education and Experience:

  • Bachelors required

  • 1-3 years of experience working in customer service or office support preferred.


To apply, submit the following materials:

  • Cover letter

  • Resume

  • Contact information of 3 professional references

Please apply by August 20, 2021. Application review will be on a rolling basis as applications are submitted; early applications are encouraged.


About Drew University:

Drew University, located on a beautiful, wooded,186-acre campus in Madison, New Jersey, includes the College of Liberal Arts, the Theological School, and the Caspersen School of Graduate Studies. It has a total enrollment of more than 2,100 students with 145 full-time faculty members. Over 35% of our undergraduate students are from underrepresented groups, and we were recently ranked 19th among baccalaureate institutions for the number of international students enrolled. The Theological and Caspersen Schools offer master’s and doctoral degrees, and the College confers bachelor’s degrees in 32 disciplines.

Drew is dedicated to exceptional faculty mentorship and hands-on learning that successfully prepares students for their futures. Students regularly connect with local communities, and because of our proximity to New York City, we are home to multiple New York Semester experiences for our undergraduate students: Wall Street, United Nations, Contemporary Art, Communications and Media, Social Entrepreneurship, and New York Theatre. The University also houses the Charles A. Dana Research Institute for Scientists Emeriti, the Center for Global Education, the Center for Civic Engagement, the Center on Religion, Culture & Conflict, and the United Methodist Archives and History Center. Drew also recently received a multi-year grant to transform teaching and learning in the humanities by incorporating emerging digital technologies, methods, and pedagogies.

To enrich education through diversity, Drew University is an Affirmative Action/Equal Opportunity Employer. In accordance with Department of Homeland Security regulations, a successful candidate must be authorized to work in the United States. These positions are subject to a background check.